At Dignitana, we understand our clients’ need for hassle-free procedures and work closely with our clients to ensure smooth operation of the DigniCap™ system. We offer complete installation and training service from pre- and after sales support, education, training to technical support. We are with our clients and their patients throughout the training until they are completely familiar with using the DigniCap™ system.Our policy is to maintain a continuous contact with our clients in a long-term perspective.

Technical Service and Support
We offer on-site technical support services, maintenance, fault localization, repair service, product upgrade wherever our clients are located. Every client is also offered a customized service level agreement (SLA) during and after the warranty period. Our clients can specify support services that address the nature of their service and support needs beyond our standard service level agreement.

Training
Dignitana AB is, without any additional fees, responsible for information and training of dedicated medical personnel. Supplementary training can be performed in case of need. Education in handling and maintenance for dedicated medical personnel is performed at sufficient level to ensure correct experience and knowledge to carry out recommended use and maintenance.

For questions regarding technical support and service, please contact us:
+46 46 16 30 90 (Office)
info@dignitana.com